Professor Richard Scothon, Chairman of the Trust and Associate Non-Executive Director Ana Etchells recently visited several teams within the organisation, gaining insights into their critical roles and celebrating their achievements.
The visit began with the Clinical Audit team, whose work is central to improving the quality, safety, and delivery of patient care.
Clinical Audit champions an open, honest, and inclusive culture, supporting colleagues to ensure patients receive the highest standards of care.
Currently midway through the Trust's 2023–2026 Clinical Audit Strategy, the team has made significant progress in making clinical audits accessible and straightforward.
They continue to spotlight exemplary audits and are excited about showcasing the excellent work being carried out by colleagues.
The Chairman also visited the Patient Flow Team at University Hospital of North Durham to better understand their vital role.
Operating across University Hospital of North Durham and Darlington Memorial Hospital sites, the team provides a 7-day service ensuring efficient patient flow.
Their responsibilities include identifying beds for patients requiring admission, managing internal and external repatriations, and resolving complex challenges, both during and outside working hours.
The team plays an integral part in enhancing patient care and experience while supporting the Trust’s quality improvement journey.
On Friday, 15 November, Professor Scothon visited Peterlee Community Hospital, meeting the Musculoskeletal (MSK) Physiotherapy and Urgent Care teams.
The MSK Physiotherapy team, including Clerical Officer Wendy Robertson and Physiotherapists Jamie Sinclair and Cameron Green, highlighted the essential role of physiotherapy in improving community health.
Engaging with both staff and patients, Professor Scothon expressed admiration for the team’s dedication to providing compassionate and personalised care.
During the visit, Professor Scothon also spent time with the Urgent Care team, recognising their vital contribution to patient wellbeing and discussing the important services they deliver to the local community.
Professor Scothon praised all the teams for their commitment to excellence and innovation, which continue to make a meaningful impact on staff and patient experiences across the Trust.
These visits underline the Trust’s dedication to fostering collaboration, recognising outstanding contributions, and ensuring the highest standards of care for its patients.