Compliments and complaints

We’re committed to providing the best possible care and support to all our patients and service users. We believe that your feedback is invaluable in helping us to improve our services and enhance the overall patient experience.

Whether you have had a positive experience with our teams and services, have suggestions for improvement, or want to share any concerns, we encourage you to let us know. Your feedback allows us to make informed decisions and take action to ensure we can deliver safe, compassionate and quality care.

Share a compliment or complaint

Please contact us via our main hospital switchboards:

General enquiries

For all general enquiries, please email: cdda-tr.GeneralEnquiries@nhs.net

Clinical information

Please do not use this email address to request clinical information or to make clinical enquiries. If your query relates to a clinical condition, clinical appointment or another request for medical information, please contact your General Practitioner (GP) in the first instance, or the department or team to which your enquiry relates.

If necessary, please contact one of our main hospital switchboards and they will be able to transfer you to the correct department.

Accessing health records

If your query relates to accessing health records, please redirect your enquiry to the Health Records Team: cdda-tr.accesstohealth@nhs.net

Media enquiries

We welcome interest from journalists in our hospitals, other facilities and services. Please visit our Media Centre for all media enquiries and requests for interviews, filming and photography. 

Recruitment enquiries 

All of our current job vacancies are advertised on the NHS Jobs website. We use a standard online application form for all vacancies to ensure we assess all applications fairly.

Freedom of Information requests

We promote a culture of openness and accountability. To make a request for information, please visit our Freedom of Information page.