You can contact the Patient Experience Team by:
Telephone:
Our Freephone service is available Monday to Friday. If the line is busy, please leave a message and we will call you back as soon as possible
Write to:
Patient Experience Team
Appleton House
Lanchester Road Hospital Site
Durham
DH1 5XZ
Email:
cdda-tr.patientexperiencecddft@nhs.net
We can also offer a face to face meeting if you feel that this is more appropriate. North East NHS Independent Complaints Advocacy (ICA) is an independent organisation able to provide support and advice to anyone who wishes to make a complaint about their NHS treatment. ICA can be contacted by telephoning: 0808 802 3000
'I cannot commend the clinic enough. It is marvellous we have this service at all and well done to you all.'
Patient, Coronary Heart Disease / Heart Failure Service, Shotley Bridge Community Hospital