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Contact Us

You can contact the Patient Experience Team by:

Telephone:

Our Freephone service is available Monday to Friday. If the line is busy, please leave a message and we will call you back as soon as possible

Write to:

Patient Experience Team

Appleton House

Lanchester Road Hospital Site

Durham

DH1 5XZ

Email:

cdda-tr.patientexperiencecddft@nhs.net

We can also offer a face to face meeting if you feel that this is more appropriate. North East NHS Independent Complaints Advocacy (ICA) is an independent organisation able to provide support and advice to anyone who wishes to make a complaint about their NHS treatment. ICA can be contacted by telephoning: 0808 802 3000

'In recent times, I have utilised admissions to Richardson for respite direct from my fracture clinic, even at weekends. I have never worked anywhere with this efficiency before - it is reassuring and invaluable for the patient.'

Patient, Lowson / Starling Wards, Richardson Hospital