About the course

This course is aimed towards nurses and foundation doctors who want to gain a better understanding of Human Factors and develop the skills which enable optimal delivery of healthcare, reduce error and improve satisfaction.

This is a great opportunity to experience Simulation based education in a friendly, supportive and non-judgmental environment. The course is free to attend for members of the Trust.

This course focuses on non-technical skills. A range of these will be covered including:

  • Demonstrating and developing decision making skills in high pressure situations
  • Demonstrating and improving communication skills in a variety of situations including being assertive and managing conflict
  • Recognising the importance of situational awareness skills and potential hindrances in the clinical environment
  • Demonstrating effective team-working skills with a range of colleagues

Course lead

Derek Randles - derek.randles@nhs.net.