We're delighted to share with you that patients will continue to
benefit from our community services for another five years. Earlier
this month the North East and North Cumbria Integrated Care Board
(ICB) extended our contract to provide Community Services across
County Durham and Darlington, for a further five years - until
This decision reflects the hard work and innovation of all those
working in our community services teams over the past five years.
This contract renewal reflects the excellent care you give our
patients and we're enormously grateful to you.
Commenting, Malcolm Walker, Associate Director of Operations for
Community Services, said: "I would like to congratulate every
individual working in our community teams - the contract renewal is
testament to your dedication to our patients, the majority of whom
are frail, many with complex needs. You provide the very best care
against many challenges, not least the sheer scale and nature of
the geography we cover through all weathers.
"From the five Community Hospital wards we provide over 100
rehab beds that are a vital link between the Trust acute services
and patients returning to the community. You provide clinic
services all across County Durham and Darlington that ensure
equitable access for all patients, and where needed you are
welcomed into hundreds of patients homes every day.
"Over the course of the 5 years, we have added a number of
services to our portfolio thanks to investment by the ICB and the
Trust and developed many more, resulting in the Care Group growing
to an employed workforce of 1,350 whole time equivalent staff.
"You have also shown creativity, improving and developing
services in line with the needs of our patients and embracing
opportunities - such as digital options. As a result your work has
reduced waiting times for patients, improved crisis response to
under 2 hours, increased therapy support to improve rehabilitation,
improved access to equipment, all ultimately supporting patients to
age well in their own homes for longer.
"The feedback from you through the Staff Survey is very positive
regarding being a part of Community Services, and I hope that we
can build further on that over the next 5 years to continue to
deliver the service that we are all proud of.
"Over the coming weeks, the bulletin will run profiles of some
of our amazing teams."
'I cannot commend the clinic enough. It is marvellous we
have this service at all and well done to you all.'
Patient, Coronary Heart Disease / Heart Failure Service, Shotley
Bridge Community Hospital