Please be kind to our family while we care for yours during
these difficult times. We know it is so hard not being able to
visit your loved ones, in most cases, at the moment. However, the
visiting restrictions are in place to protect you, our patients and
our workforce. Please be assured that our teams are working
extremely hard providing safe, compassionate and joined up care to
all our patients.
There is no visiting on any of our adult wards at this time
(limited exceptions apply). Our ward teams are available to provide
short updates on the care of your loved ones but we ask you to be
kind and respectful when contacting them by phone.
Our Stay-in-Touch scheme means you can send a message or letter
and photographs to a loved one while they are a patient in one of
our hospitals. We will then hand deliver your messages to them to
help you 'stay in touch'. To find out more go to
Published 9th November 2020
'As I was very, very nervous, I must have been the worst patient
ever and they were brilliant with me and I can't thank them enough
- could you please pass on my sincere thanks.'
Patient, Hysteroscopy Unit, Chester-le-Street Community