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Please be kind and respectful - Thank you

Please be kind to our family while we care for yours during these difficult times. We know it is so hard not being able to visit your loved ones, in most cases, at the moment. However, the visiting restrictions are in place to protect you, our patients and our workforce. Please be assured that our teams are working extremely hard providing safe, compassionate and joined up care to all our patients.

Be Kind

There is no visiting on any of our adult wards at this time (limited exceptions apply). Our ward teams are available to provide short updates on the care of your loved ones but we ask you to be kind and respectful when contacting them by phone.

Our Stay-in-Touch scheme means you can send a message or letter and photographs to a loved one while they are a patient in one of our hospitals. We will then hand deliver your messages to them to help you 'stay in touch'. To find out more go to


Published 9th November 2020


'The treatment I have received from all the staff has been excellent and could you extend my thanks to them all. A very thankful and relieved patient'.

Patient, Dermatology Outpatients Department, University Hospital of North Durham