As you may be aware, there has been recent media coverage of a complex issue involving our organisation. We understand that this may be unsettling and may have caused concerns.
As a Trust, we are committed to providing safe and compassionate, inclusive and respectful care for our patients and visitors as well as an inclusive and respectful work environment for all colleagues.
We would like to assure our patients and communities that the well-being and support of all colleagues involved in this, is of the utmost importance to us.
At this stage the claims being made need to be fully investigated and reviewed. This work continues through our internal processes. Alternative arrangements and adjustments have been put in place.
We recognise that this is a hugely sensitive issue and as well as taking into consideration the feedback and concerns raised, we need to adhere to legal requirements and best practices.
We are committed to working together with all parties to find a constructive solution that respects the rights and dignity of all individuals while maintaining the highest standards of professionalism and fairness.
As this is now an active legal case, we hope you can understand that it is not appropriate for the Trust to share further detail at this stage.
Ends
'As I was very, very nervous, I must have been the worst patient ever and they were brilliant with me and I can't thank them enough - could you please pass on my sincere thanks.'
Patient, Hysteroscopy Unit, Chester-le-Street Community Hospital