County Durham and Darlington NHS Foundation Trust places cookies on your computer to improve our website. These cookies don't collect information that identifies a visitor and are all anonymous.� They are used to measure its performance and to provide enhancements to you while using the site. To find out more about the cookies we use, see our privacy policy. Close

Region’s health chiefs remind public to seek help and advice if you’re unwell

Ahead of the May bank holiday weekend, health chiefs across the region are asking the public not to delay seeking help and advice if you're unwell.


The appeal to the public includes asking them to support the NHS and others by:


  • Remembering to social distance - keeping 2 metres apart
  • Keeping hands extra clean
  • Using services sensibly - the NHS is here if you need us but please choose the most appropriate service to best suit your needs.
  • If you are using services, please continue to follow rules on social distancing and visiting


Local NHS services are reminding people that the best way to get the urgent and emergency care they need is to check with NHS 111 or your GP first before turning up at emergency departments or urgent treatment centres. The best way to access NHS urgent care services continues to be through your GP practice or NHS 111 online when they are closed, or phone NHS 111 if you do not have internet access. If it's a serious or life-threatening emergency, call 999.


Professor Chris Gray, clinical lead for the integrated care system for the north east and north Cumbria said: "Throughout lockdown, people have adapted to the different channels to get the health services they need, such as using NHS 111 online and GP telephone consultations. Whilst Covid-19 means that we have to deliver our services differently to curb the infection rate, our services are still here for you, and we need people to continue using these channels.


"By phoning either your GP or using NHS 111 online first they will be able to give you the assurance that your health needs are referred to the most effective and appropriate service which may include a telephone appointment with a clinician."


Professor Chris Gray added: "Your support for the NHS has been amazing so let's all keep it up and look after the NHS and each other!"



Published: 22 May 2020

'I have to compliment everyone on their pleasant persona and their expertise and knowledge. By the end of the 5 days, I did not feel as though I had been in a hospital ward and was very relaxed.'

Patient, Ward 16 Orthopaedics, University Hospital of North Durham