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Coronavirus (Covid-19) Information and Support for Cancer Patients

NEW Coronavirus (Covid-19) Information for People Affected by Cancer

We will be providing information that you may find useful in this section and will update it whenever possible.  See the links for more information:

NHS Volunteer Responder Scheme

There is a new NHS Volunteer Responder scheme which has started taking referrals from health and social care professionals to help people during the coronavirus (Covid-19) Pandemic.  The volunteers can help in the following ways:

  • Community Response volunteer: This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home.
  • Patient Transport volunteer: This role supports the NHS by providing transport to patients who are medically fit for discharge, and ensuring that they are settled safely back in to their home.
  • NHS Transport volunteer: This role involves transporting equipment, supplies and/or medication between NHS services and sites, it may also involve assisting pharmacies with medication delivery.
  • Check-in and Chat volunteer: This role provides short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation.

Coronavirus Community Hub Information

County Durham - click here

Darlington - click here

Patient Travel and Transport Information

County Durham - Click here

See also NHS Volunteer Response Scheme information above.  You will need a referral from a health or social care professional to access support through the programme (this includes the Macmillan Information Centres).

If you need to travel outside of County Durham or Darlington for diagnostics or treatment, you should contact your GP practice for support.

Emotional Wellbeing Services

See 'related publications' 

Local Support (in your area)

See 'related publications' 

Macmillan Support Line - 0808 808 00 00

Help with clinical, practical and financial information. Currently open Monday to Friday 9am - 5pm.

Welfare and Benefits Information and Advice

If you have a diagnosis of cancer and wish to be referred for a benefits assessment or support, please contact one of our Macmillan Information and Support Centres on:

01325 743008 (Darlington) / 01388 455230 (Bishop Auckland) / 0191 333 2815 (Durham)

Please note we will try to ensure the information remains accurate but due to the rapidly evolving nature of the current situation, it may change before we are able to update it. 


'Care received was fantastic and I was very well looked after and very impressed.'

Patient, Day Surgery, Darlington Memorial Hospital