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Hearing & Listening Tactics

The service provides dedicated Specialist Audiologists who can advise, support and counsel anyone who experiences difficulty in communicating effectively because of a hearing problem or other related issues.

We offer advice on

Listening skills - There is a difference between listening and hearing, listening is a skill and like any skill it needs confidence and practice. We can offer information to help improve those listening skills and improve confidence. Active listening for communication leaflet

Managing sudden hearing loss - Adaption to change, the grief cycle, discussion of rehabilitation including equipment and any further management.

Effective listening devices - addressing the correct equipment to the problems faced by the individual. Sound therapy for desensitisation

Equipment - Loop systems, doorbells, telephones, streaming devices and alerting devices

Individuals can be seen at University Hospital North Durham or Darlington Memorial Hospital.

Initial assessments can be face to face or telephone and can take up to 1 hour to complete. During the assessment the Specialist Audiologist will take an in depth history of your concerns and needs and decide on the most appropriate management strategy. Subsequent appointments may be required depending on your circumstances and these can be arranged if required.

Our Specialist Audiologist have developed close links with other professionals within health and the community who specialise in other areas of rehabilitation, for example physiotherapy, the falls service, social services, lip reading or tai-chi classes. During an assessment it may be beneficial for you to access some of these services and we will discuss this with yourself.

After any assessment, all relevant information will be passed to the necessary professionals as required.

Our self help guides are available to download in several formats. Information available on Abuse, Alcohol, Anxiety, Bereavement, Controlling Anger, Depression, Domestic Violence, Eating Disorders, Hearing Voices, Obsessions and Compulsions, Panic, Post Traumatic Stress, Postnatal Depression, Self Harm, Shyness, Social Anxiety, Sleeping Problems and Stress.

see the useful contacts section for further information and local contacts

'I am writing to congratulate you on your wonderful staff you have working for you at DMH.'

Patient, Catering / Porters / Domestics, Darlington Memorial Hospital