The service provides dedicated hearing therapists who can
advise, support and counsel anyone who experiences difficulty in
communicating effectively because of a hearing problem. We offer
advice on effective listening devices, for example, telephones,
doorbells and loop systems. We can also provide advice on tinnitus
management and balance rehabilitation.
Individuals can be seen at University Hospital North
Durham or Darlington Memorial Hospital.
Initial assessments can take approximately 1 hour to
complete. During the assessment the hearing therapist will take an
in depth history of your concerns and needs and decide on the most
appropriate management strategy. Subsequent appointments may be
required depending on your circumstances and these will be arranged
during this initial assessment.
Our hearing therapists have developed close links with
other professionals within health and the community who specialise
in other areas of rehabilitation, for example physiotherapy, the
falls service, social services, lip reading or tai-chi classes.
During an assessment it may be beneficial for you to access some of
these services and we will discuss this with yourself.
After any assessment, all relevant information will be
passed to the necessary professionals as required.
'As I was very, very nervous, I must have been the worst patient
ever and they were brilliant with me and I can't thank them enough
- could you please pass on my sincere thanks.'
Patient, Hysteroscopy Unit, Chester-le-Street Community