We have put social distancing measures in place, including
directional guidance in corridors and a maximum of two people in
With very few exceptions, face coverings are required in all
public areas and hand gel is available and should be applied at our
It's really important everyone works with us and complies with
these measures, social distancing in particular, to minimise the
risk of infection - we all need to continue playing our part.
Families can leave items for patients, other than valuables,
with our reception teams, rather than taking them to wards
themselves. Our porters are delivering items as soon as
possible on the same day.
We'll also continue to help patients have virtual visits, using
iPads. We're also continuing with our popular Stay in Touch
service for relatives to email a message which, if received before
3.00pm, is printed then hand delivered on the same day - helping
keep patients connected to loved ones.
We're incredibly grateful for the continued support, patience
and understanding from our local communities as we take these
cautious steps forward.
'The treatment I have received from all the staff has been
excellent and could you extend my thanks to them all. A very
thankful and relieved patient'.
Patient, Dermatology Outpatients Department, University Hospital
of North Durham