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Tell us what you think

Your feedback is really important to us. Please tell us what you think about the services we provide.

Your feedback is extremely important to us. By telling us about your experience, we can better understand what is important to you, what we are doing well and if there are areas we need to improve. Your feedback can help us:

  • Provide services which are high quality and sensitive to the needs of patients, carers and visitors.
  • Improve t h e experience f o r patients, carers and visitors.
  • Make sure our services offer fair and equal access .
  • Ensure we are open and transparent in all that we do.

You can contact the Patient Experience Team on 0800 783 5774, and email;

Address: Appleton House, Lanchester Road, Durham DH1 5XZ.

'As I was very, very nervous, I must have been the worst patient ever and they were brilliant with me and I can't thank them enough - could you please pass on my sincere thanks.'

Patient, Hysteroscopy Unit, Chester-le-Street Community Hospital