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I need help...

ESR Username/password help

  • Details of how to choose a password, find your ESR username and reset your ESR password can be found by clicking here
  • A quick help guide is also available here

Searching, subscribing, enrolling & playing an eLearning module 

  • Please click here to watch a short video explaining how to complete the above actions.  
  • If you wish to print this guide off, click here for a PDF version.

Completing eLearning

  • All ESR eLearning must be completed using Google Chrome or Microsoft Edge.
  • To ensure eLearning modules are completed correctly please click on the blue home icon to exit. You will find the image at the top right hand corner of the screen.
    home button
  • Some courses require you to undertake multiple sections in order to complete the module. Click here for further guidance in how to do so.

Compliance and Competencies

  • You can view your compliance and required competencies on ESR. Please click here for guidance.  

If you are still experiencing problems please email for additional support. Please include full details of the problem and your contact details.

Thank you







'The treatment I have received from all the staff has been excellent and could you extend my thanks to them all. A very thankful and relieved patient'.

Patient, Dermatology Outpatients Department, University Hospital of North Durham