TPP have offered a large number of training videos for SystmOne
during the covid pandemic. The link to all Playlists is:
Please note: once you have followed the link to the website, the
videos will be grouped into separate Playlists on the page. There
is also a tab saying videos, the videos are not found under this
tab due to how they chose to display the content.
The two playlists that might be particularly useful for
returning staff or staff that have never used SystmOne before are
Link to the SystmOne Basics Playlist (covering logging on, basic
navigation, basic appointment booking etc):
Link to the SystmOne Essentials - Clinicians Playlist (covering
the standard functionality that is used by clinical staff):
They have also added the main playlists link to the FAQs screen
Learning & Development have built an eLearning module which
demonstrates the basic functionality of SystmOne.
This module covers the following areas:
Basic User Interface navigation and orientation
Searching for a patient
Retrieving patient records and accessing information within
A look at the Administration and Clinical "Trees"
To access this module, log into ESR, go to your eLearning home
page and search Learning Certifications for: 439 elearning
SystmOne Introduction Certification
A second module is planned (which will be released later this
year, or in early 2020) exploring more of the basic features of
SystmOne. This will be advertised via the internal Week Ahead
bulletin email when live.
'As I was very, very nervous, I must have been the worst patient
ever and they were brilliant with me and I can't thank them enough
- could you please pass on my sincere thanks.'
Patient, Hysteroscopy Unit, Chester-le-Street Community