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SystmOne eLearning

TPP have offered a large number of training videos for SystmOne during the covid pandemic.  The link to all Playlists is:

Please note: once you have followed the link to the website, the videos will be grouped into separate Playlists on the page. There is also a tab saying videos, the videos are not found under this tab due to how they chose to display the content.

The two playlists that might be particularly useful for returning staff or staff that have never used SystmOne before are the following:

Link to the SystmOne Basics Playlist (covering logging on, basic navigation, basic appointment booking etc):

Link to the SystmOne Essentials - Clinicians Playlist (covering the standard functionality that is used by clinical staff):

They have also added the main playlists link to the FAQs screen in SystmOne.


Learning & Development have built an eLearning module which demonstrates the basic functionality of SystmOne.

This module covers the following areas: 

Getting access

Basic User Interface navigation and orientation

Searching for a patient

Retrieving patient records and accessing information within

A look at the Administration and Clinical "Trees"


To access this module, log into ESR, go to your eLearning home page and search Learning Certifications for: 439 elearning SystmOne Introduction Certification


A second module is planned (which will be released later this year, or in early 2020) exploring more of the basic features of SystmOne. This will be advertised via the internal Week Ahead bulletin email when live.

'I cannot commend the clinic enough. It is marvellous we have this service at all and well done to you all.'

Patient, Coronary Heart Disease / Heart Failure Service, Shotley Bridge Community Hospital