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Meet some of our volunteers

vol group

Hear from some of our volunteers across the Trust about their roles.

Lorraine - Ward helper, Ward 10, Bishop Auckland Hospital


Hello, my name is Lorraine.

I chose to volunteer for the NHS after 3 years of early retirement.

I help out on Ward 10 at Bishop Auckland Hospital 3 days a week.

My duties include providing hot drinks and biscuits to the patients in the morning and afternoon, along with helping at meal times and assisting ward staff with any little jobs they need doing.

The most enjoyable part for me, however, is engaging with the patients throughout the day - chatting about anything and everything.

Helen - ward helper, Ward 34, Darlington Memorial Hospital


Hello, my name is Helen.

I volunteer as a ward helper on Ward 34, Acute Medical Ward at Darlington Memorial Hospital. While working for the private healthcare sector I decided to volunteer to gain experience and knowledge of what it was like working within the NHS.

I applied to be a volunteer within the Trust and I was added to the Volunteer to Career Programme, I then joined Ward 34.

My duties include providing drinks for patients, helping at meal times, changing beds, and assisting with any little jobs as required.

After some time, I was able to apply for a full-time position within the NHS, and I was successful at gaining a Health Care Assitant role.

This is a very good and rewarding programme!

I would recommend this programme to anyone willing to grow their career in the health care sector.

Noel - Volunteer Ward Helper at Sedgefield Community Hospital

Noel B.jpg

Hello, my name is Noel.

I've been a volunteer at CDDFT for some time now and find it's heart-warming to have the opportunity to meet amazing people during my time, not just the patients but the staff too.

The building of connections and forming meaningful relationships is often one of the most rewarding aspects of volunteering.

Before I start, I introduce myself to the patients, then I report to the kitchen to help with the washing up, tea trolley etc. I also help with the allocation of stock that has been delivered, replenish the linen cupboard, we then work as a team with the preparation and delivery of the lunch to the patients.

I collect all dirty dishes and help with the washing up and general kitchen housekeeping, and any other duties they may ask me to do within my capabilities.

It's very satisfying that I can use all my years of training and skills in this way, to help others.

Nicky - Ward helper, Ward 5, University Hospital of North Durham


Hello, my name is Nicky.

I was studying Health & Social Care at university when I decided to volunteer to help gain some experience and knowledge of what it was like working within the NHS.

Because of this, I was added to the Volunteer to Career Programme.

After 5 months of volunteering on Ward 5, I am now pleased to say because of this opportunity I gained the confidence to apply for numerous Health Care Assistant roles and was successful in obtaining a full time position within the Emergency Department at University Hospital of North Durham.

I enjoyed my time volunteering, meeting the patients and helping the staff and will hopefully take this forward in my permanent position.

Janette - Ward helper, Emergency Department, Darlington Memorial Hospital


Hello, my name is Janette.

I'm a volunteer within the Emergency Department at Darlington Memorial Hospital.

I decided to volunteer because I enjoy talking and meeting new people.

Volunteering was an ideal opportunity to do this whilst helping the staff out within a very busy department.

My main roles are: giving out food and drink to those patients who are allowed, talking to patients who have had a long wait or who would just like a bit of company while they wait, asking patients and their families to complete the Friends & Family questionnaire and generally being there to help staff and patients when needed.

I now look forward to Mondays and love every minute!

Kirsty  - Volunteer welcomer, Darlington Memorial Hospital


Hello, my name is Kirsty.

I'm a new volunteer who helps in main reception at Darlington Memorial Hospital on a Thursday afternoon.

I help people find where to go.

Interested in becoming a volunteer?

If you would like to apply to become a volunteer with us, please complete the application form on the main volunteering page.

'Every aspect of my emergency care was dealt with quickly, efficiently and professionally with full explanations and compassion from all staff involved'.

Patient, Emergency Department, Darlington Memorial Hospital